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CERT-in Guidelines

  • 20(3)/2022-CERT-In Government of India Ministry of Electronics and Information Technology (MeitY) Indian Computer Emergency Response Team (CERT-In) Electronics Niketan, 6 CGO Complex, New Delhi-110003 Dated: 28 April 2022.
  • Subject: Directions under sub-section (6) of section 70B of the Information Technology Act, 2000 relating to information security practices, procedures, prevention, response, and reporting of cyber incidents for Safe & Trusted Internet.
  • Whereas, the Central Government in terms of the provisions of sub-section (1) of section 70B of Information Technology (IT) Act, 2000 (IT Act, 2000) has appointed the "Indian Computer Emergency Response Team (CERT-In)" vide notification dated 27 October 2009 published in the official Gazette and as per provisions of sub-section (4) of section 70B of IT Act, 2000 The Indian Computer Emergency Response Team shall serve as the national agency for performing the following functions in the area of cyber security:-
    • collection, analysis, and dissemination of information on cyber incidents;
    • forecast and alerts of cyber security incidents;
    • emergency measures for handling cyber security incidents;
    • coordination of cyber incidents response activities;
    • issue guidelines, advisories, and vulnerability. Notes and whitepapers relating to information security practices, procedures, prevention, response, and reporting of cyber incidents;
    • such other functions relating to cyber security as may be prescribed.
  • And whereas, "The Information Technology (The Indian Computer Emergency Response Team and Manner of performing functions and duties) Rules, 2013" were notified and published vide notification dated 16.01.2014 by the Central Government in the exercise of the powers conferred by clause (zf) of sub-section (2) of section 87 read with sub-section (5) of section 70B of the IT Act, 2000.
  • And whereas, it is considered expedient in the interest of the sovereignty or integrity of India, defence of India, security of the state, friendly relations with foreign states or public order or for preventing incitement to the commission of any cognizable offense using computer resource or for handling of any cyber incident, that following directions are issued to augment and strengthen the cyber security in the country:
    1. All service providers, intermediaries, data centres, body corporate and Government organisations shall connect to the Network Time Protocol (NTP) Server of National Informatics Centre (NIC) or National Physical Laboratory (NPL) or with NTP servers traceable to these NTP servers, for synchronisation of all their ICT systems clocks’ notes and whitepapers relating to information security practices, procedures, prevention, response and reporting of cyber incidents; f) such other functions relating to cyber security as may be prescribed.
  • And whereas, various instances of cyber incidents and cyber security incidents have been and continue to be reported from time to time and in order to coordinate response activities as well as emergency measures with respect to cyber security incidents, the requisite information is either sometime not found available or readily not available with service providers/data centres/body corporate and the said primary information is essential to carry out the analysis, investigation and coordination as per the process of law.

KYC Requirements

For the purpose of KYC, any of the following Officially Valid Documents (OVD) as a measure of identification procedure prescribed by the Reserve Bank of India (Know Your Customer (KYC)) Directions, 2016 / Securities and Exchange Board of India Clarification on Know

Your Client (KYC) Process and Use of Technology for KYC vide Circular SEBI/HO/MIRSD/DOP/CIR/P/2020/73 dated April 24, 2020 / The Department of Telecom File No: 800-12/2021- AS.II dated September 21, 2021, on Self-KYC (S-KYC) as an alternate process for issuing new mobile connections to Local and Outstation category customers, shall be used and maintained:

  • The passport
  • The driving license
  • Proof of possession of Aadhaar number
  • The Voter's Identity Card issued by the Election Commission of India
  • Job card issued by NREGA duly signed by an officer of the State Government
  • Letter issued by the National Population Register containing details of name and address
  • Validated phone number
  • Trading account number and details, Bank account number and bank details

(For the purpose of KYC for business entities (B2B), documents mentioned in the Customer Due Diligence (CDD) process prescribed in Reserve Bank of India Master Direction - Know Your Customer (KYC) Direction, 2016 as updated from time to time shall be used and maintained).

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